Refund Policy

Most of our items are eligible for our 30-day refund policy. If your product is faulty or damaged, you can send it back to us for a refund or item exchange within 30 days of receiving it. Please note there is no reimbursement for return shipping.

Please contact us to be given your Return Merchandise Authorisation Number. Please write this on the shipping label.

Please email: support@giftshopforguys.com with your refund claim.

* To be eligible for a return, your item must be unused and in the same condition you received it. * It must also be in the original packaging.

* To complete your return, we require a receipt or proof of purchase.

* To be eligible, the item must be faulty or damaged. We do not accept refunds if you change your mind.

* Sale items are not eligible for refunds. If an item is discounted, it can not be refunded.

Several types of good are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be be returned. We also do not accept products that are intimate, sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

* Gift cards

* Downloadable software products

* Some health and personal care items

* Books with obvious signs of use

* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery.

Refunds (if applicable)

Once your item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company. It may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact use at: support@giftshopforguys.com

Sale items (if applicable)

Only regular priced items may be refunded. Unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: support@giftshopforguys.com

Gifts

If the item was marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Gift Shop For Guys
Suite 12, 5th Floor, Dymocks Building
428 George Street, Sydney, NSW 2000
Email: support@giftshopforguys.com
Hours: Mon-Fri 8am-6pm